Finding the Right Security System Installer
Choosing the right installer is just as important as choosing the right equipment. A poorly installed system can leave you with blind spots, unreliable recording, and ongoing headaches. Here's how to find a professional you can trust.
Essential Credentials
State Licensing
In Virginia, security system installers must be licensed by the Department of Criminal Justice Services (DCJS). Always verify:
Valid DCJS license number
License is current and in good standing
No disciplinary actions on record
Zaxx Tech Solutions DCJS License: #11-30241
Insurance Coverage
A reputable installer should carry:
General liability insurance
Workers' compensation insurance
Errors and omissions coverage
This protects you if something goes wrong during installation.
Experience and Expertise
Ask About Their Background
How long have they been in business?
How many installations have they completed?
Do they specialize in commercial, residential, or both?
Technical Knowledge
A good installer should be able to explain:
Different camera types and their applications
Storage options and retention periods
Remote viewing capabilities
Integration with existing systems
Red Flags to Watch For
No physical address or office - Legitimate businesses have a presence
Pressure to sign immediately - Good installers give you time to decide
Unusually low prices - Quality equipment and installation cost money
No written warranty - Everything should be documented
Cash-only payments - Professional businesses accept multiple payment methods
Questions to Ask
Before hiring an installer, ask:
Can you provide references from recent customers?
What brands of equipment do you install?
Do you offer ongoing maintenance and support?
What's included in the warranty?
How long will the installation take?
Will you provide training on how to use the system?
The Zaxx Tech Solutions Difference
We pride ourselves on:
Transparent pricing - No hidden fees or surprises
Quality equipment - We only install brands we trust
Professional installation - Clean, organized, and thorough
Ongoing support - We're here when you need us
Customer education - We make sure you know how to use your system
Ready to work with a trusted professional? Contact us for a free consultation.
