Privacy Policy

Effective Date: March 30, 2026

Zaxx Tech Solutions ("we," "us," or "our") operates the website zaxxtechsolutions.com. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information. By using our website you agree to the practices described below.

1. Information We Collect

a) Information You Provide

When you fill out our contact form, we collect the information you submit: your name, email address, phone number (optional), selected service of interest, and message. This information is stored securely in our database and used solely to respond to your inquiry.

b) Information Collected Automatically

We use Google Analytics to understand how visitors interact with our site. Google Analytics may collect:

  • Pages visited and time spent on each page
  • Referring website or search terms
  • Device type, browser, and operating system
  • Approximate geographic location (city/region level)
  • IP address (anonymized by Google Analytics)

Google Analytics uses cookies and similar technologies. For more information, see Google's Privacy Policy.

c) Third-Party Embeds

Certain pages may include embedded content from third-party platforms such as TikTok or Instagram. These embeds may set their own cookies and collect data according to their respective privacy policies. We do not control these third-party cookies.

2. How We Use Your Information

  • To respond to your inquiries and provide requested services
  • To send you follow-up communications related to your inquiry
  • To improve our website and understand visitor behavior via analytics
  • To protect against fraud or misuse of our services

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

3. Cookies

Our website uses cookies for analytics purposes (Google Analytics). These cookies help us understand site traffic and usage patterns. You can control or disable cookies through your browser settings. Disabling cookies will not affect the core functionality of our website.

4. Data Retention

Contact form submissions are retained for as long as necessary to fulfill your request and maintain business records. Analytics data is retained according to Google Analytics' default retention settings. You may request deletion of your personal data at any time by contacting us.

5. Data Security

We take reasonable measures to protect your personal information, including encrypted data transmission (HTTPS), secure database storage, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your personal data
  • Opt out of analytics tracking by disabling cookies in your browser
  • Use the Google Analytics Opt-Out Browser Add-On

7. Children's Privacy

Our website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Zaxx Tech Solutions

Email: [email protected]

Phone: 540-440-1157

Location: Radford, Virginia